Service Desk OMG

User support is one of the business processes of IT departments that is gaining relevance as these departments have realized that they are service units and that as such, they must consider their users are customers. Far from a classic telephone support line, OMG offers the Service Desk, which incorporates interactive channels of communications with users (Contact Center) in order to provide new functionalities and the capacity to integrate processes.

Added Value Services:

• Process Consulting